Terms of Service

Last Updated: April 14, 2026

Welcome to Moon Electronics. By accessing or using our website (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our Site.

1. General Conditions

Moon Electronics provides electronics, audio equipment, and related products. By using this Site, you confirm you are at least 18 years old or using the Site under supervision.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Pricing

All products are subject to availability. We reserve the right to:

  • Change prices without notice
  • Discontinue products at any time
  • Limit quantities per order

We do not guarantee that product descriptions, pricing, or images are error-free.

3. Orders & Payments

You agree to provide accurate billing and account information.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities per customer, household, or order

Payments are processed securely through third-party providers.

4. Shipping & Delivery

  • Delivery times are estimates and not guaranteed
  • We are not responsible for carrier delays
  • Risk transfers to you upon delivery

5. Returns & Refunds

Please review our Refund Policy below for full details.

6. Warranty Disclaimer

All products are provided “as is” unless otherwise stated. Manufacturer warranties (if applicable) must be handled directly with the manufacturer.

7. Limitation of Liability

Moon Electronics shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or business

Liability is limited to the amount paid for the product.

8. Intellectual Property

All Site content (logos, text, images, branding) is owned by Moon Electronics and may not be used without permission.

9. User Conduct

You agree not to:

  • Use the Site unlawfully
  • Attempt to hack or disrupt the Site
  • Provide false information

10. Governing Law

These Terms are governed by the laws of the State of New York.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Site means you accept those changes.

12. Contact Information

Moon Electronics
30-69 Steinway St
Astoria, NY 11103
Phone: (718) 777-5583
Email: moonelectronics3069@gmail.com

🔁 Refund Policy

Last Updated: April 14, 2026

We want you to be satisfied with your purchase. If you are not, please review our policy below.

Returns

  • Returns must be requested within 14 days of delivery
  • Items must be unused, in original packaging, and in resellable condition
  • Proof of purchase is required

Non-Returnable Items

  • Opened or used electronics
  • Clearance or final sale items
  • Items damaged due to misuse

Refunds

  • Once your return is received and inspected, we will notify you
  • Approved refunds will be issued to your original payment method
  • Processing time may take 5–10 business days

Exchanges

We only replace items if they are defective or damaged upon arrival.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective
  • Original shipping costs are non-refundable

Damaged or Incorrect Items

If you receive a defective or incorrect item, contact us within 48 hours of delivery with photos.

🔒 Privacy Policy

Last Updated: April 14, 2026

Moon Electronics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your information.

1. Information We Collect

We may collect:

  • Name, email, phone number, and address
  • Payment and billing information
  • Device and browsing data (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Communicate with you
  • Improve our website and services
  • Send marketing emails (you can opt out anytime)

3. Sharing Your Information

We do not sell your personal data.

We may share data with:

  • Payment processors
  • Shipping carriers
  • Service providers necessary to operate our business

4. Cookies & Tracking

We use cookies and analytics tools to:

  • Understand user behavior
  • Improve site performance
  • Deliver relevant ads

You can disable cookies in your browser settings.

5. Data Security

We implement reasonable safeguards to protect your information, but no method is 100% secure.

6. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing communications

7. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

8. Changes to Policy

We may update this Privacy Policy at any time. Continued use of the Site indicates acceptance.

9. Contact Us

For privacy-related questions:

Moon Electronics
30-69 Steinway St
Astoria, NY 11103
Phone: (718) 777-5583
Email: moonelectronics3069@gmail.com